Privacy Policy

This Privacy Policy describes how NexaPrompt ("we", "us", or "our") collects, uses, and shares information about you when you use our website and prompt-transformation services (the "Service").

1. Information We Collect

We collect information you provide directly, including your email address and account credentials when you sign up, the prompts and content you submit to the Service, and billing information processed by our payment provider, Stripe. We also automatically collect log data, device information, IP address, browser type, and usage analytics.

2. How We Use Information

• To provide, maintain, and improve the Service.
• To process transactions and send related confirmations.
• To communicate with you about updates, security alerts, and support.
• To detect, investigate, and prevent fraud and abuse.
• To comply with legal obligations.

3. AI Processing

Prompts you submit are processed by third-party large language model providers via our AI gateway in order to generate transformed prompts. We do not sell your prompts. Inputs may be temporarily logged for abuse prevention and quality assurance.

4. Sharing

We share information with service providers who process data on our behalf (hosting, analytics, payment processing, AI inference), when required by law, or in connection with a business transaction. We do not sell personal information.

5. Data Retention

We retain account data while your account is active and for a reasonable period thereafter to comply with legal obligations and resolve disputes. You may request deletion at any time.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing. Contact us at support@nexaprompt.io to exercise these rights.

7. Security

We use industry-standard safeguards including encryption in transit, access controls, and audited infrastructure. No system is perfectly secure, and we cannot guarantee absolute security.

8. Children

The Service is not directed to children under 13, and we do not knowingly collect personal data from them.

9. International Transfers

Your information may be processed in countries other than where you live, including the United States.

10. Changes

We may update this policy from time to time. Material changes will be communicated through the Service or by email.

11. Contact

Questions? Email support@nexaprompt.io.